Refund policy

Return Policy

Kindly note that we do not facilitate return or exchange requests, as all our products are tailored to your specific order requirements.

Damaged / Defective / Incorrect Items

Please inspect your order upon delivery and contact us at aadhveedesigns@gmail.com immediately (within 24 hours) if the item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.

To help us resolve the issue efficiently, please share an unaltered video of the complete unboxing process, clearly showing the package and product condition upon arrival.

Exchange / Damaged / Defective / Incorrect Items will be delivered within 7–10 business days from the date of approval.

Refund Policy

Refunds are applicable only for approved cases of damaged, defective, or incorrect items. 

We will notify you once we’ve inspected your issue and inform you whether a refund has been approved. If approved, the refund will be processed to your original payment method within 10 business days.

Please note that it may take some additional time for your bank or credit card provider to reflect the refund in your account.

If more than 15 business days have passed since your refund approval and you have not received the amount, please contact us at aadhveedesigns@gmail.com.